The secret formula for industry-leading success

Dr. Steve Boring
Fitness Director | Rochester Athletic Club

Andy Peat
CEO | Fitness On Demand

Better understanding your members' goals and interests will help you form more meaningful connections and increase their likelihood of returning.
Instructors sometimes don't show up, but you can make sure that the members who do can still complete a workout together and get their sweat on.
Your members should influence the decisions you make, so when it comes to new additions, invest in offerings, equipment, and technology that appeals to them.

Fitness Director | Rochester Athletic Club

CEO | Fitness On Demand