FBA Panel Discussion: Retention Redefined

Creating Experiences That Keep Members Coming Back

A laptop screen displays a panel discussion with Tim Mauk, Nick Gustafson, and Andy Peat a blue gradient background. A play button icon is overlaid in the center.

Design Every Moment
Learn how to use short-form content to reduce churn during critical milestones like onboarding, habit-building, and plateaus.
Personalize at Scale
Discover how automation and micro-content can deliver personalized engagements, recommendations, and education—without overworking staff
Build Seamless Experiences
Create seamless connections between in-club and on-the-go experiences with digital touchpoints that keep members engaged and coming back for more.

Design Every Moment
Learn how to use short-form content to reduce churn during critical milestones like onboarding, habit-building, and plateaus.
Personalize at Scale
Discover how automation and micro-content can deliver personalized engagements, recommendations, and education—without overworking staff
Build Seamless Experiences
Create seamless connections between in-club and on-the-go experiences with digital touchpoints that keep members engaged and coming back for more.

Moments that Matter

Today's members expect more than access—they want experiences that keep them inspired, supported, and connected. Explore how fitness operators can use short-form digital content, recovery tools, and personalized touchpoints to build meaningful member experiences and connections that last.

FBA Panel Discussion: Retention Redefined

Design Every Moment

Personalize at Scale

Build Seamless Experiences

Design Every Moment

Personalize at Scale

Build Seamless Experiences

Moments that Matter